ANDRIJAN, Edi Murwani; DAHANA, Agus Dahana. Model Kepuasan Pasien Berbasis SERVQUAL Dalam Upaya Meningkatkan Bed Occupancy Rate (BOR) Rumah Sakit: Systematic Literature Review. Optimal Midwife Journal, [S. l.], v. 3, n. 1, 2026. Disponível em: https://journal.nuansafajarcemerlang.com/index.php/omj/article/view/87. Acesso em: 5 aug. 2026.