Model Kepuasan Pasien Berbasis SERVQUAL Dalam Upaya Meningkatkan Bed Occupancy Rate (BOR) Rumah Sakit: Systematic Literature Review

Authors

  • Dr. Edi Murwani, A.Md.Keb., S.Pd., M.M.R.S., FISQua Sekolah Tinggi Ilmu Kesehatan Kendedes Author
  • dr.Agus Dahana, Sp.PD-FINASIM., MH.,FISQua. RSUD dr. Soedomo Trenggalek Author

Keywords:

bed occupancy rate, SERVQUAL, systematic literatur review.

Abstract

https://docs.google.com/document/d/1NjUgYIQtruXA2xdoj62141iyxpsrgw3u/edit?usp=sharing&ouid=108500203702285515833&rtpof=true&sd=true

Author Biography

  • Dr. Edi Murwani, A.Md.Keb., S.Pd., M.M.R.S., FISQua, Sekolah Tinggi Ilmu Kesehatan Kendedes

    Kebidanan, Manajemen Rumah Sakit, Ilmu Kesehatan .

References

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Published

2026-07-10

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How to Cite

Andrijan, E. M., & Dahana, A. D. (2026). Model Kepuasan Pasien Berbasis SERVQUAL Dalam Upaya Meningkatkan Bed Occupancy Rate (BOR) Rumah Sakit: Systematic Literature Review. Optimal Midwife Journal, 3(1). https://journal.nuansafajarcemerlang.com/index.php/omj/article/view/87